Borderless
Ajaib Group · Head of Growth case study, 2026Design a KOL strategy to grow crypto trading volume 5x.
The real question wasn’t how to grow volume. It was what role KOLs should play at all.
Lapsed users didn’t leave because Ajaib lacked features. They left because switching costs were habitual, not functional.
Split growth into inward (reactivating existing users) and outward (KOL-led migration from competitors), with KOLs paid on volume generated, not registrations.
Outcome: the full framework reached the stated 5x target across six tactics. (Case study project, not implemented.)